2nd Lockdown Update

Published: 05 November 2020

BDBC Information

Support available for vulnerable residents during national lockdown

 Residents with an increased risk of illness are being encouraged to use priority slots provided by supermarkets for shopping, prescription delivery services and support from family and friends.

However, residents who do not have this support are being encouraged to register for help by calling the Hampshire Coronavirus Support and Helpline on 0333 370 4000 as a central point. Hampshire County Council will then work with BVA and the local hubs to deal with the majority of requests for support. 

 Bin collections

 We would like to reassure residents that all of our waste and recycling collection services are currently running as normal and crews will continue to work hard to maintain these. Preparation has been taking place in the event of a second wave affecting staffing levels and we will continue to work with Serco to regularly assess these. We will do all we can to maintain core waste and recycling collection services over the challenging winter months.

 Support for those facing eviction

 Tenants facing eviction from their privately rented homes are urged to contact Basingstoke and Deane Borough Council’s housing team to receive vital support.

The suspension of evictions, due to COVID-19, was lifted at the end of August and the courts are due to start hearing cases this month (November). Anybody who has been served an eviction notice, or is expecting one, or struggling to pay their rent should seek expert advice as soon as possible.

The council’s housing team advises anybody worried that their landlord may evict them to get in touch on 01256 844844 or email housing@basingstoke.gov.uk